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Privacy Policy

How TranslationCert collects, uses, and protects your personal data.

1. Introduction

TranslationCert is a certification service operated by BALTUM Certification Group. When you use our website and submit forms, we collect certain personal data to process your inquiries and provide our services. This policy explains what data we collect, why, and how we handle it.

2. What Data We Collect

We collect only the information you voluntarily provide through our contact and certification inquiry forms:

  • Full name
  • Email address
  • Phone number
  • Company or organization name
  • Message content and inquiry details

3. How We Use Your Data

We use the data you provide for the following purposes:

  • To process your certification inquiries and applications
  • To contact you regarding your request or ongoing certification
  • To improve our services and website experience

4. Legal Basis for Processing

We process your personal data based on:

  • Consent — When you submit a form, you explicitly consent to the processing of your data via a consent checkbox.
  • Legitimate interest — We may process data to respond to your inquiries and fulfill our business obligations related to certification services.

5. Data Sharing

We do not sell your personal data. We share it only as necessary to deliver our services:

  • BALTUM Certification Group — Your data is shared with BALTUM for certification processing, audit coordination, and certificate issuance.
  • Web3Forms — We use Web3Forms as our form submission service. Your form data passes through their infrastructure. You can review their privacy practices at web3forms.com/privacy.

6. Data Retention

We retain your personal data for the duration of our business relationship plus 3 years after the last interaction. This retention period allows us to support certification renewals and maintain audit records. After this period, your data is securely deleted.

7. Your Rights (GDPR)

If you are located in the European Economic Area or in a jurisdiction with similar data protection laws, you have the following rights:

  • Access — Request a copy of the personal data we hold about you.
  • Correction — Request correction of inaccurate or incomplete data.
  • Deletion — Request that we delete your personal data.
  • Objection — Object to the processing of your data for specific purposes.

To exercise any of these rights, contact us at info@bcert.org. We will respond within 30 days.

8. Cookies

Our website uses only minimal, technically necessary cookies to ensure basic site functionality. We do not use tracking cookies, analytics cookies, or any third-party advertising cookies. No cookie consent banner is needed because we do not track you.

9. Contact

For any questions about this privacy policy or to submit a data-related request, please contact us:

Email: info@bcert.org
Organization: TranslationCert by BALTUM Certification Group
Website: translationcert.com

10. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the date at the bottom of this page. We encourage you to review this policy periodically.

Last updated: March 2026